Oct 22, 2019 Last Updated 1:22 PM, Sep 18, 2019

Reduction, Suspension or Withdrawal of Accreditation

Nov 20, 2018


Handling of Violations


On recognition that a conformity assessment body (CAB) is failing to meet the requirements of accreditation or to abide by the rules of accreditation, JANAAC seeks to have dialogue with the CAB.
If this communication confirms the existence of a violation which does not warrant reduction, suspension or withdrawal of accreditation, JANAAC requires the CAB to address the violation immediately.
In cases where reduction, suspension or withdrawal of accreditation is necessary, the steps outlined below are followed.


Reason for Reduction, Suspension or Withdrawal


A CAB can apply to JANAAC for the reduction, suspension or withdrawal of its accreditation, indicating the reasons.

  •  An assessment team may recommend to the CEO, the reduction, suspension or withdrawal of accreditation from a CAB due to, among other reasons:
  •  failure of a CAB to close nonconformities within the specified period;
  •  the loss of competent personnel without replacement of such;
  •  the ongoing malfunctioning of equipment related to the CAB’s scope of accreditation;
  •  the misuse of the JANAAC accreditation symbol or the Accredited CAB Combined ILAC MRA Mark;
  •  the lack of maintenance of the required environmental conditions within a laboratory;
  •  verified complaints related to the CAB’s activities;
  •  a CAB bringing JANAAC into disrepute.

Failure of a CAB to meet the requirements of their licence agreement with JANAAC may also lead to a recommendation for reduction, suspension or withdrawal of accreditation


First Notification

Any intent to reduce, suspend or withdraw accreditation is first communicated to the CAB in writing by JANAAC’s CEO, stating the reasons for possible reduction, suspension or withdrawal of accreditation, before submission to the Accreditation Evaluation Committee with an advisory that the CAB is given a specified period for corrective actions.


Decision from Accreditation Evaluation Committee
If the CAB does not adequately respond to or rectify the issues as outlined in the first notification, the CEO shall submit a request or recommendation for reduction, suspension or withdrawal of accreditation to the Accreditation Evaluation Committee.
The CEO of JANAAC then receives instructions from the Accreditation Evaluation Committee regarding the decision to reduce, suspend or withdraw accreditation from a CAB.


Notification of Decision to Conformity Assessment Body
The JANAAC CEO, then informs the CAB, in writing, of the decision to reduce, suspend or withdraw accreditation stating reason(s) and the effective date of reduction, suspension or withdrawal, giving time for the Appeals Committee to be notified and to meet.


Appeal Against Reduction, Suspension or Withdrawal
If an appeal against the proposed reduction, suspension or withdrawal is received, the chair of the Accreditation Council is notified by the JANAAC CEO. The chair then appoints an Appeals Committee.


Review by Appeals Committee
The Appeals Committee convenes according to the JANAAC procedure for handling appeals (which is available on this website) and takes a decision.


Response to Appeal
The JANAAC CEO notifies the CAB in writing, of the decision from the Appeals Committee.


Requirements for Suspension of Accreditation
When a decision is taken to suspend accreditation, the requirements outlined below are stated in the letter to the CAB:

  • Suspension should be no longer than six (6) months, if request for suspension was made by the CAB.
  • Suspension should be no longer than three (3) months, if it is made on the basis of a recommendation of the assessment team. In the event that the corrective actions are not implemented within the period of suspension, but there is evidence that the CAB is actively working at addressing the matter, then suspension may be extended for a further three (3) months.
  • Failure of a suspended CAB to facilitate assessment visits or to implement corrective actions within the suspension period may lead to a recommendation from the assessment team for withdrawal of accreditation.
  • If the CAB decides to seek renewal of accreditation after a suspension, it is required to submit a written request not later than one (1) month prior to the suspension expiry date.


Requirements for Withdrawal of Accreditation
If the decision to withdraw accreditation is upheld, the requirements outlined below are stated in the letter:

  • The accreditation certificate shall be returned to JANAAC.
  • The CAB must refrain from the use of any accreditation symbols or the Accredited CAB Combined ILAC MRA Mark in reports, advertisements, brochures or other promotional material.


Public Notification of Reduction, Suspension or Withdrawal
JANAAC’s website is amended to reflect the status of CABs whose accreditation have been reduced, suspended or withdrawn with a clear indication of the scope affected.


Interim Assessment Visits
The necessary assessment visits are carried out without undue delay on CABs to ensure that the suspension or withdrawal procedure has been effectively carried out.
Any suspension of accreditation shall be lifted if and when the CAB has satisfactorily addressed the issues which resulted in the suspension of accreditation. Verification of action taken may require an on-site visit, or submission of suitable documentation by the CAB, for review.


Misuse of Accreditation Symbols
Once JANAAC discovers that misuse of any of its accreditation symbols or of the Accredited CAB Combined ILAC MRA Mark has occurred (based on the requirements of JANAAC’s Policy for the Use of the Accreditation Symbols of the JANAAC and the Accredited CAB Combined ILAC MRA Mark), the CEO sends notification in writing to the offending CAB requesting corrective action within a specified time.
Should corrective action fail to occur within the time specified in the notice, then JANAAC shall publicize details of the transgression on its website and in the media.
If publicizing the misuse fails to bring about the required corrective action, then JANAAC will take legal action under the Trade Marks Act.

Notice of Transition to
ISO/IEC 17011:2017

    JANAAC is currently in transition to the new ISO/IEC 17011:2017 standard. As such, all our accredited CABs and new applications will be informed in a timely manner of any accreditation requirements which may be affected. Please contact JANAAC for further information or clarifications.



    Notice of Transition to
    ISO/IEC 17025:2017

    ILAC, in consultation with ISO, has agreed on a three-year period for laboratories that demonstrate conformity to the ISO/IEC 17025 standard, to make the transition from ISO/IEC 17025:2005, to the ISO/IEC 17025:2017 version of the standard. A communique has been issued in this regard. JANAAC, in keeping with this communique, requires its accredited laboratories to make this transition by November 30, 2020. After this date, accreditation to ISO/IEC 17025:2005 will no longer be valid. During this transition period, both revisions of the standard are equally valid and applicable. Testing and calibration laboratories may continue to submit applications for accreditation to the ISO/IEC 17025:2005 standard up to December 31, 2018, in which case, initial assessments must be conducted by March 31, 2019. After December 31, 2018, JANAAC will no longer be accepting applications for ISO/IEC 17025:2005 accreditation. After March 31, 2019, all assessments (initial, re-assessments and interim assessments, including scope extensions) will be conducted using the revised standard, ISO/IEC 17025:2017. If the date of reassessment or interim on-site assessment (surveillance) occurs before Nov 30, 2020, and after December 31, 2018 the laboratory will be assessed against the ISO/IEC 17025:2017 standard, in accordance with international practice. All accredited and applicant testing and calibration laboratories are required to purchase a copy of the revised standard at the earliest opportunity and to commence the transition process. Please contact JANAAC for any further information and clarification required.